Insights

Email has long been the most common business communication tool in our society, and choosing the right email address can have a significant impact on your business.  Your email address can tell people who you are, build credibility and trust and give you the fluidity you need to make the best decisions for your company.

Don’t jeopardize the success of your business by using old technology, and don’t partner with a telecommunications provider that can’t give your company the attention it deserves. Ritter Communications can deliver the right solutions to help improve your business’s efficiency. We believe the best formula for continued growth and success is doing what is right for our customers and the communities we serve.  Here are a few reasons why you should trust Ritter Communications to be your data, voice and cloud solutions provider. 

Mike poured his life savings and years of hard work into his business, and now it’s all gone.  During the extreme cold that hit the area last month, a pipe burst in Mike’s office building, and the resulting flood caused significant damage. His customer database, billing information and inventory log were all destroyed, leaving Mike scrambling to get his business running again.

Over the past few months, you may have seen a number of news stories or social media posts about potential changes to how, and whether, the internet is regulated by the federal government.  The frequency of those messages increased last week as a Dec. 14 vote by the Federal Communications Commission (FCC) concerning the changes grows near.

At Ritter Communications, we believe in the products and services we offer, and that’s no more evident than a recent move we made regarding one of our most critical back-office applications.

Last Friday, the “WannaCry” (also known as WannaCrypt) cyber-attack infected more than 200,000 computers in 150 countries and impacted telephone companies, major healthcare systems, airlines, banks and personal computers across the globe. The malicious software blocked customers from their data unless they paid a ransom. Microsoft is taking steps to address the issue with its customers, as you can read here.

Have you ever tried drinking a milkshake through a coffee straw?  It’s nearly impossible. What if you had a normal straw, or even a giant straw that is two, three or four times the size of the normal straw?  The milkshake would flow easily so you could consume that sugary treat much more efficiently.

Businesses expand, contract and constantly change. Even if a business remains consistent, clients and technology will continue to advance. Like it or not, change is always happening, so it’s essential that the phone system that connects your business to your clients changes as well. A landline and an answering machine won’t cut it in 2016.

We all know the excitement of turning on a new cell phone for the first time. The speed, the clarity, the functionality that comes with new technology and the stark contrast when compared to the slow, dated tech you upgraded from. 

When looking for ways to give your business a competitive advantage, you can’t leave any stone unturned. Like any other aspect of your company, even the phone system can be a game changer.  With so many ways to communicate, phones are often overlooked or taken for granted, but the telephone is still a valuable lifeline for almost any business — tying you, suppliers, clients and customers together.