<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=102334687026549&amp;ev=PageView&amp;noscript=1">
Have a Question? 888.336.4466
Lock Online Bill Pay
Subscribe By Email

Subscribe to the Ritter Communications Blog

Why do I have to keep rebooting my modem and router?

John Travis By John Travis on 9/24/15 2:00 PM


Last summer, I spent a week volunteering at a youth camp. The cellular reception in that part of the Arkansas Ozarks is sketchy outdoors and nonexistent indoors. Even as remote as the camp is located, there was one place on camp to get WiFi. The “Internet Lounge”, as it became known, always had people stacked up, leaching bandwidth in order to check email, upload photos to social media, and connect to what was happening in the civilized world.

From time to time, the internet would slow and eventually stall completely. Everyone would start getting frustrated so I would reboot the modem, and get us back to cruising speeds-for a while. Everyone thought we had a faulty modem. There may have even been a petition to get a new one.

This was the way of camp. Hurry up and do what you have to do before the modem crashes again. It was probably rebooted 3 or 4 times a day during those 5 days.

I just recently discovered the internet connection was only a 1.5 Meg connection. I also found out there was a college guy streaming Netflix in an adjacent room. Netflix recommends at least a 5 Meg connection. There’s no wonder it kept crashing. It was trying to take the 1.5Mbps connection it was being fed and split it between 6-10 people who were fighting to get more and more of its precious commodity. Poor little fella: it tried to keep up, but eventually it would throw its hands up in defeat.

If constantly restarting your system fixes your problem, the problem may not be your equipment. The problem may be your internet speed.

Since then I heard about a business that was having the same problem. They replaced their router in hopes of fixing their problem. When that didn’t change anything, their internet service provider increased their bandwidth to the next tier. They had to incrementally increase their internet speed two more times before their router finally quit crashing. They were surprised to discover just how much bandwidth they were truly using.

You can only divide your internet connection so far before you stop surfing and start floating.

If you have to restart your modem more than a couple of times a month, talk to your internet service provider. If your equipment isn’t functioning properly, replace it. If it’s working the way it should, then consider increasing your internet to the next speed up. 

If you want to see what speed you're getting, click the speed test button below. 

Internet Speed Test


Read More:

Your Router and Modem May Be Slowing You Down


Latest Articles

Online Bill Pay
Internet Speed Test
Upgrade Services