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Open Internet & Ritter Communications: Where We Stand

By Casey Pearce on 11/28/17 8:35 AM

Over the past few months, you may have seen a number of news stories or social media posts about potential changes to how, and whether, the internet is regulated by the federal government.  The frequency of those messages increased last week as a Dec. 14 vote by the Federal Communications Commission (FCC) concerning the changes grows near.

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Business Continuity and Other Options to Increase Protection

By Rodney Adams - MCSE, MCSA on 11/1/17 11:34 AM

Edited by Airek Beauchamp, PhD As I work with customers, they often call looking for guidance on ways to protect their business. We recommend Veeam and that suite of business continuity solutions for most protection scenarios. Veeam is a fantastic product and gives incredible protection, but for specific-use cases it can be helpful to deploy other tools at hand. In this post we will touch on Active Directory (AD) and ways you can protect one of your most critical systems.

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Ritter is Fighting For You

By Casey Pearce on 10/2/17 2:43 PM

Whether you’re a casual watcher or someone whose main source of entertainment is television, your local channels are sure to be among the most important ones you receive. You rely on them for local news, weather and sports as well as network specials and highly-popular primetime programming.  You deserve access to your local stations, and you deserve the ability to receive them at a reasonable price. Sometimes, there are factors beyond our control that impact costs. One factor is broadcast TV fees, and Ritter Communications is going to bat for you to keep those fees  reasonable. A decades-old federal law empowers broadcasters to charge fees to local cable providers like Ritter for the rights to carry or “retransmit” their signals.  Over the coming weeks, we will be negotiating fees with corporate broadcasters for the rights to carry broadcast signals from ABC, CBS, FOX, NBC and the CW. Our goal is to sign deals for the programming you want at reasonable monthly fees and to avoid a situation where corporate broadcasters remove popular programs to play hardball in negotiations. But what used to be an easy business transaction is no longer. Broadcast TV fees are a growing source of income for corporate broadcasters, and that can create challenges when it comes to these negotiations. The corporate leaders of the broadcast stations are not members of our community, so they are not negatively impacted by the outcomes of these negotiations as we all are. While it is too early to know how these negotiations will turn out, Ritter Communications wants to make it clear we are focused on making sure our customers can watch local news, enjoy family night in front of the TV and cheer on your favorite teams. We know you have many choices for TV and video viewing, and we share your desire for the lowest price for quality TV programming. We will continue to keep you informed about these negotiations over the next few weeks. As part of our “Right by You” pledge, we are committed to providing you with the best service at the lowest possible cost. That’s why we’ll continue to negotiate hard to secure the lowest possible rates and ensure uninterrupted coverage. We've created a website to keep you updated on negotiation status with each station. Click here to see the stations with which we're currently negotiating in your area. You can visit KeepTheConnections.com to learn more about the retransmission negotiation process. Click here to read Frequently Asked Questions about retransmission concent. Tweet this article to your friends!

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Widen Your Highway With 100 Meg Internet

By Casey Pearce on 8/23/17 9:02 AM

If you spent much time on the road this summer, maybe while traveling to a family vacation, you more than likely drove through multiple construction zones. Throughout the country, crews are widening highways to allow increased levels of traffic to pass through more efficiently.

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Don't Let the Heat Beat Your Devices

By Casey Pearce on 7/31/17 2:36 PM

Last weekend, a friend invited my family over for a dip in his pool, and on a 100-degree July afternoon, we were happy to take him up on the offer. I left my phone on a pool-side table as we were swimming, and when I got out to check a text message, I was greeted with an alert from my phone that it had overheated. After a few moments in the air conditioning, my phone was good to go, but the incident served as a reminder that during the dog days of summer, it’s important to take care of our technology devices.  

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Ritter’s Cloud Solution is Right For Us, Right For You

By Casey Pearce on 7/13/17 4:43 PM

At Ritter Communications, we believe in the products and services we offer, and that’s no more evident than a recent move we made regarding one of our most critical back-office applications.

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Four Reasons You SHOULDN'T ‘Cut the Cord’

By Casey Pearce on 6/5/17 1:33 PM

The influx of “Over The Top” video streaming applications has dramatically changed the way people consume entertainment, so much that the term “cut the cord” is now a familiar one in our lexicon.  A recent Pew Research Center study stated that 1 in 7 Americans is now a cord cutter.

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“WannaCry” Reminds Companies of Security Needs

By Casey Pearce on 5/17/17 4:24 PM

Last Friday, the “WannaCry” (also known as WannaCrypt) cyber-attack infected more than 200,000 computers in 150 countries and impacted telephone companies, major healthcare systems, airlines, banks and personal computers across the globe. The malicious software blocked customers from their data unless they paid a ransom. Microsoft is taking steps to address the issue with its customers, as you can read here.

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Risks of Hosting an Open Wi-Fi Network

By Tony McKay on 5/5/17 4:35 PM

With the ever-increasing frequency of cyberattacks and identity theft, internet subscribers need to be aware of the risks associated with hosting an open/unsecured Wi-Fi network.  It’s dangerous to leave the keys to the kingdom on your doorstep, or even worse, not lock the castle at all. Here are a few reasons why it’s important to password protect your Wi-Fi.

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Who determines what “local” TV stations I receive?

By Casey Pearce on 3/22/17 9:13 AM

Ritter Communications will soon make some changes to our basic cable TV lineup in Northeast Arkansas/Southeast Missouri, and many customers may wonder why we’re doing so. The changes are in response to requests from several broadcast stations, and the moves are necessary to comply with Federal Communications Commission (FCC) rules.

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